No, that's a reasonable expectation. Unfortunately, developers often don't appreciate bug reports and become defensive. File a bug report and you will be expected to provide a reproducible test case, or your bug will get closed. This isn't always possible, and the reporter might not be able to dedicate the time to do this.
I used to file lots of bug reports, because I know that as a developer, I'd want them. Every bug report is valuable, even if it's not reproducible. It happened to someone, so it surely also happened to 10 other people who did not report it, it's important.
Unfortunately, bug reports often get responses like "cannot reproduce", "please provide more details which is oh, about a day or two of work". Well, not everyone has a day or two to spend on a bug report, especially if you (like me) hit software bugs regularly.
These days I very rarely file bug reports. It just isn't worth the effort, as most developers do not appreciate the bug report. The dominating perception is that bug reports are annoyances that need to be closed ASAP, and if it isn't easily reproducible, it doesn't exist.
So I'm not surprised that nobody opens bugreports for bugs like the one described by the OP. Not easily reproducible? Rarely occurs? It's highly probable that nobody would care.
BTW, I ask users of my software to please do report bugs. Every bug report is a valuable data point, even if it isn't reproducible. And I do appreciate the effort that it takes just to file a bug report.
I used to file lots of bug reports, because I know that as a developer, I'd want them. Every bug report is valuable, even if it's not reproducible. It happened to someone, so it surely also happened to 10 other people who did not report it, it's important.
Unfortunately, bug reports often get responses like "cannot reproduce", "please provide more details which is oh, about a day or two of work". Well, not everyone has a day or two to spend on a bug report, especially if you (like me) hit software bugs regularly.
These days I very rarely file bug reports. It just isn't worth the effort, as most developers do not appreciate the bug report. The dominating perception is that bug reports are annoyances that need to be closed ASAP, and if it isn't easily reproducible, it doesn't exist.
So I'm not surprised that nobody opens bugreports for bugs like the one described by the OP. Not easily reproducible? Rarely occurs? It's highly probable that nobody would care.
BTW, I ask users of my software to please do report bugs. Every bug report is a valuable data point, even if it isn't reproducible. And I do appreciate the effort that it takes just to file a bug report.