Comment
Comment by kbos87
If ever there was a single shining example of how not to treat your customers, PayPal is it. Every year or two there is another story of a different arcane rule they have in place that is enforced with zero human consideration, oftentimes to deprive people access to their funds. They don't learn from their mistakes, nor acknowledge them in the first place. I can't think of another company that has drummed up such bad will in me (probably not even United.)