I don't think it's HSBC, but they do similarly horrific stuff. Almost all banks have a truly terrible online service.
I'm a happy user of N26. I very, very highly recommend it to all european customers. I'm never dealing with shitty bank service again. https://n26.com/ (Email me if you want a referral invite).
I'm a happy user of N26. I very, very highly recommend it to all european customers. I'm never dealing with shitty bank service again. https://n26.com/ (Email me if you want a referral invite).