They could cut some of the packaging by requiring the user to have a wider range of stock items. They could send you an email on Saturday saying, "to prepare your menu selection arriving Tuesday, you will need: Soy Sauce, White Wine Vinegar,..." If you have 'em, fine, if not, you have a couple of days to stock up. That would eliminate the fairy's bottles of vinegar etc. (and lower costs?).
But there's no way around the insulation and frozen gel-packs, and I think they should close the loop on those and take them back. Just say, throw the gel-packs in the box with all the plastic containers, slap this label on the outside, and UPS will take the box away when they drop off next week's food.
But there's no way around the insulation and frozen gel-packs, and I think they should close the loop on those and take them back. Just say, throw the gel-packs in the box with all the plastic containers, slap this label on the outside, and UPS will take the box away when they drop off next week's food.