It's interesting that lots of people on HN say the same thing: I don't know how to perform an action; there are no affordances in the UI.
But Google is a data driven company and they must, surely, have scads of data on this. They must know what their users are trying to do and how they're trying to do it, so why are Google interfaces so hard to use?
But Google is a data driven company and they must, surely, have scads of data on this. They must know what their users are trying to do and how they're trying to do it, so why are Google interfaces so hard to use?