Crap, "fulfilled by Amazon" was my last line of defense against crap products, variable shipping, unacceptable state at arrival, etc etc.
Even at that, I recently bought two books, both arrived damaged. Returned them (I really don't want to have to do that, and I thought "fulfilled by" would reduce that likelihood), and the replacements were damaged. I gave up.
Even at that, I recently bought two books, both arrived damaged. Returned them (I really don't want to have to do that, and I thought "fulfilled by" would reduce that likelihood), and the replacements were damaged. I gave up.