I worked for outsourcers before as well doing support type jobs. Bad pay, ever increasing performance pressure, no benefits (no sick pay or health insurance), so if you got sick you were shit out of luck and healthcare was prohibitively expensive. Private insurance was available of course but these were all angle shooting companies in the affordable range that are barely better than having no insurance at all. The gap to the 3rd world is quickly closing in a lot of places these days unfortunately. (and not in a good way)
I worked for outsourcers before as well doing support type jobs. Bad pay, ever increasing performance pressure, no benefits (no sick pay or health insurance), so if you got sick you were shit out of luck and healthcare was prohibitively expensive. Private insurance was available of course but these were all angle shooting companies in the affordable range that are barely better than having no insurance at all. The gap to the 3rd world is quickly closing in a lot of places these days unfortunately. (and not in a good way)
This was in western Europe.