Realistically they never had a vision for the future. It seems to be a combination of a bunch of visions. Nonetheless, I can't see much about Steam that took 360+ people 13 years to develop. It seems to me that there is a fear of commitment in an environment that tries to foster comfort for it's workforce. Maybe they need someone to point their finger at a goal and start demanding that progress be made to achieve that goal.
Finish the HL2 story arc for crying-out-loud. Or just cancel it so your fans can move on.
Finish the HL2 story arc for crying-out-loud. Or just cancel it so your fans can move on.