160 employees remote is impressive and commendable. Zapier is fully remote as well (but half the size in employee count). I'd say "write everything down" is a great shortcut to the sorts of practices you need to cultivate.
We've also noticed that over-communicating is critical but hard - it is surprising the things that are "yeah yeah, we know" to some but are "oh we're doing that?" to others. This is only natural - organizations become complex as they grow, and individuals are busy doing their thing. You often have to bring the important data to them.
On another note, working remote is awesome. I recommend everyone give it a spin once in their careers - but try to find a team that embraces it. I've heard mixed experiences from those who were the single remote person on a team.
We've also noticed that over-communicating is critical but hard - it is surprising the things that are "yeah yeah, we know" to some but are "oh we're doing that?" to others. This is only natural - organizations become complex as they grow, and individuals are busy doing their thing. You often have to bring the important data to them.
On another note, working remote is awesome. I recommend everyone give it a spin once in their careers - but try to find a team that embraces it. I've heard mixed experiences from those who were the single remote person on a team.