I'm the CEO and cofounder of Glowforge - we're so saddened by this tragedy. Our product was not involved, but that doesn't make us feel any better about this loss.
If you use a laser, ours or anyone else's, please go back right now and re-read the safety instructions. Accidents like this should never happen. My heart breaks for those affected by this.
If you use a laser, ours or anyone else's, please go back right now and re-read the safety instructions. Accidents like this should never happen. My heart breaks for those affected by this.