Comment by blakesterz

Onboarding of new customers. I feel like we must do this different than most places because I've not been even able to find a good system to even track the steps and things I do to get them set up and started. I've tried just about every task and project manager out there, most of them were good enough, but nothing was ever perfect. Using Basecamp now, has proven to be "good enough" so far (support has been perfect though). I feel like a bunch of this should be able to be automated with something that already exists.