I read the article, but can't watch the video right now, so perhaps this is adressed there, but what I don't understand is why selling coffee at 190 degrees should make you liable for people's handling of a known hot product. Heck, if I sell you 212 degree water and it is no secret that it is super hot, what did I do wrong?
Or what about if I sell you coffee at the lower temperatures McDonald's now sells coffee at, and you spill it over a newborn's delicate skin causing severe damage.
Please help me understand the other side of the story.
Or what about if I sell you coffee at the lower temperatures McDonald's now sells coffee at, and you spill it over a newborn's delicate skin causing severe damage.
Please help me understand the other side of the story.