This also reminds me of a talk by Maxim Februari at the most recent TEDx Amsterdam[0]. From the description:
The infrastructure of connected things [..] imposes norms on citizens. Not in the form of written laws: the norms are hidden in the design of things. Citizens can’t protest the new laws, or change them, because they do not know them. And because decisions are made automatically, the laws can’t even be violated [..]
The infrastructure of connected things [..] imposes norms on citizens. Not in the form of written laws: the norms are hidden in the design of things. Citizens can’t protest the new laws, or change them, because they do not know them. And because decisions are made automatically, the laws can’t even be violated [..]
[0]: https://youtu.be/qIVTKBeiabI (skip to 2:30 to get to the meat directly)