Having worked on a job application and onboarding web application, I can tell you that our customers prefer PDF or image renderings of the documents over word. Even imperfect word -> pdf conversions are tolerated to some extent if it means not having to open word.
And our customers are mostly entrenched industrial suppliers and government-owned private entities with byzantine processes, not some tech startups.
In my experience they love to use Office internally, but not for external documents.
And our customers are mostly entrenched industrial suppliers and government-owned private entities with byzantine processes, not some tech startups.
In my experience they love to use Office internally, but not for external documents.