So the first 2 are rebooting and making sure it has power. The third is "up to date". I do quite a bit of tech support for my family and neither of those issues are really issues. The #1 issue for me is "this free app I installed wanted to install a browser addon and now I see ads everywhere". The #2 is "this free app I installed hijacks everything on my Mac to show ads".
I've spent countless hours educating them about malware, but how can they know that the app that promises to make their computer fast again is malware?
I've spent countless hours educating them about malware, but how can they know that the app that promises to make their computer fast again is malware?