"Sarah, put on the green coat or the red sweater. We're going to go out, okay?" Choice among humans increases the likelihood of compliance. And choice isn't important, it's the appearance of choice that's important. Having real choice is not the issue, humans don't feel too strongly about that, but having the feeling that you have a choice makes a difference.
This was the main take away for me. It seems like it might be useful for managing employees / colleagues too.
This was the main take away for me. It seems like it might be useful for managing employees / colleagues too.