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Comment by languagewars

When I used to work in OS support my actions were optimized for the assumptions of a default minimal install and being able to describe actions to a person of questionable knowledge over the phone and interpret what they would most likely try to read back at me. The certifications were along those lines too.. While the exact nature of the certifications was ridiculous and would be even more ridiculous in terms of judging a general user's skills, dropping an administrator on minimal installs with broken ttys, etc makes a lot of sense. If you can't recover a system when vi is not an option then you have a problem, if you spend a lot of time recovering a good term when you could have used tail, then you are also not ideal.

The only suggestion I would make is that a good tool is present and working then I don't expect a penalty. I expect tools to not be present accordance with standard minimalist setups and to pay extreme penalties if I need to call a package manager or move to a less minimalist install to complete the task.

parent languagewars 10 years ago

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