Yea, the UI blows but one of the biggest concerns with Skype is that it is a leaky box. I know a lot of friends who have left skype because of government tapping. By tapping, I mean multiple governments all over the world seem to have unfettered access to every call and chat on the system.
When you are using the tool for business, that is a deal breaker.
When you are using the tool for business, that is a deal breaker.