Paul Graham's 5th piece of advice in his post "Startups in 13 Sentences" was "Better to make a few users love you than a lot ambivalent."
But it seems many startups go broad to start (Reddit, Mint.com, Google) and have succeeded, so how would a startup founder decide whether to go broad with their design vs targeting a particular user segment?
But it seems many startups go broad to start (Reddit, Mint.com, Google) and have succeeded, so how would a startup founder decide whether to go broad with their design vs targeting a particular user segment?