Comment

Comment by DanielDent

I bought Veertu through the Mac app store on an early 2009 MacBook Pro. The CPU instructions used for native virtualization are not enabled on the machine. Despite not being compatible with the machine on which I was purchasing, and despite not having documentation on the app store purchase page about the limitations, it let me buy the app - which refused to function. When I requested a refund - after trying multiple times through Apple's horrific broken iTunes refund process - they denied the refund without explanation as to why they did not deem me worthy of a refund for the defective product they sold me.

Possibly if I had the time to spend hours phoning and finding someone to listen I could have gotten a refund.

My takeaway from the experience was a reminder that I was a terrible person for supporting the apple app store business model - a model which inches closer to being mandatory for developers every day.

parent DanielDent 10 years ago

Discussion

Live from the official Hacker News API

A modern reader for Hacker News · SvelteKit + Skeleton