Comment by tomsaffell

Hope this doesn't sound nitpicky, but I'm curious about the implication that 'Yelp customer service' would be considered 'middle class'. Were you specifically meaning that, or was it just co-incidence? I'm curious because I find that the issue of 'the hollowing out of the middle class' hinges on the definition of 'middle class', so I'd like to know how this might help inform the definition. thanks.