My experiences going from Costco Amex to Costco Citibank:
* Fraud protection learning seems to be reset from the old Amex history so I've had a regular purchase (sushi joint) get flagged.
* Haven't found the ability to add spouse to web based account management.
* New card issued has smart chip in it, which is a pain at most retailers since their readers require "eating" the card and take longer payment processing time before the card is ejected. So basically my older Amex was more convenient while using "inferior" tech.
* Costco gas pumps seem to be updated with new Visa prompts for cards. I wonder what kind of hassle it was to update that system.
* Apple Pay has a hard time recognizing my card with camera input. I had to manually enter information.
* Fraud protection learning seems to be reset from the old Amex history so I've had a regular purchase (sushi joint) get flagged.
* Haven't found the ability to add spouse to web based account management.
* New card issued has smart chip in it, which is a pain at most retailers since their readers require "eating" the card and take longer payment processing time before the card is ejected. So basically my older Amex was more convenient while using "inferior" tech.
* Costco gas pumps seem to be updated with new Visa prompts for cards. I wonder what kind of hassle it was to update that system.
* Apple Pay has a hard time recognizing my card with camera input. I had to manually enter information.