The problem is that explicit customer feedback doesn't line up with reality.
Many companies have tried making slightly thicker phones with bigger batteries (which many people claim is what they want), no-one buys them. Companies make thinner phones, lots of them get sold.
These companies (mostly) aren't idiots, they do huge amounts of measurements on what people say they want to buy, and what they actually buy.
Many companies have tried making slightly thicker phones with bigger batteries (which many people claim is what they want), no-one buys them. Companies make thinner phones, lots of them get sold.
These companies (mostly) aren't idiots, they do huge amounts of measurements on what people say they want to buy, and what they actually buy.