Feature requests are really prone to this. Customers will only ask for features they can imagine, not the ones that really solve their problem. A significant chunk of the time the customer is better served by a different feature that takes less work.
This is why i don't like tender-based software projects. The tender already describes the features needed, and they must be built even if they are suboptimal for the problem domain.
This is why i don't like tender-based software projects. The tender already describes the features needed, and they must be built even if they are suboptimal for the problem domain.