Comment by hvidgaard

I have been in that situation before. I send them an email stating I wanted to cancel and I got the run of the mill "call this number". The reply proved that they're reading it so I send a reply back that I was unable to call, that they must forward the mail, and they're welcome to call me if they think it isn't me that is canceling. Then I refused any future CC payments and that was the end of it.