He's saying that for a TON of people, they don't need to use it personally, and see no reason to put in the (sometimes) massive amount of effort to learn how to use the web. Their lives go on just fine without their direct involvement.
Also, it is useless to cry "How terrible that so many people don't understand! What a failure!" -- The only failure here is the failure to make software just as intuitive as older technology. For someone who never uses the web, Google is the only option because of it's incredible simplicity. It takes a non-web savvy person quite a while to parse something like Facebook or Amazon.
I'm amazed at the narrow view that so many people (seem to) have.
He's saying that for a TON of people, they don't need to use it personally, and see no reason to put in the (sometimes) massive amount of effort to learn how to use the web. Their lives go on just fine without their direct involvement.
Also, it is useless to cry "How terrible that so many people don't understand! What a failure!" -- The only failure here is the failure to make software just as intuitive as older technology. For someone who never uses the web, Google is the only option because of it's incredible simplicity. It takes a non-web savvy person quite a while to parse something like Facebook or Amazon.
I'm amazed at the narrow view that so many people (seem to) have.