>I invested mainly because I like the idea of a bank where I can do everything online.
Is this really unavailable in the US? Here in Canada, PC Financial has been operating like that for well over a decade. Sure, they have kiosks in some of their grocery stores for those people who want to talk to somebody (which is genius, really), but it's entirely virtual. I've operated almost exclusively online, outside of lost cards and things of that nature. Ordering cheques, creating new accounts, switching pins, transferring money, it's all a couple of clicks.
>There's no reason I should still have to call or go in to a store to change my address/unblock my card
So you'd prefer your bank didn't freeze the card based on what they deem to be suspicious activity? Good luck to those banks...
Is this really unavailable in the US? Here in Canada, PC Financial has been operating like that for well over a decade. Sure, they have kiosks in some of their grocery stores for those people who want to talk to somebody (which is genius, really), but it's entirely virtual. I've operated almost exclusively online, outside of lost cards and things of that nature. Ordering cheques, creating new accounts, switching pins, transferring money, it's all a couple of clicks.
>There's no reason I should still have to call or go in to a store to change my address/unblock my card
So you'd prefer your bank didn't freeze the card based on what they deem to be suspicious activity? Good luck to those banks...