Comment by thirdsun

I can relate. Creating a text document, registering for and installing Spotify, ordering something from Amazon - those are tasks that target a very general audience. Yet there's the reluctancy in some people to deal with any of it since it's computer stuff. On the other hand you're generally expected to be able to operate a car, or a washing machine. Just imagine that you'd tell anyone that, "well, sorry, household chores aren't within my area of expertise" - that probably won't get your clothes clean.