Their mobile app is one of the most poorly designed and poorly executed major tech products out there. For a company that hires probably a thousand engineers, there has been very little improvements on the web and mobile properties in over 4 years. For a product that's innately social, local and realtime, it has missed most of the enabled affordances of years past.
I'm surprised that there isn't much competition. I was traveling recently, and found Zomato's app to be much superior.
I'm surprised that there isn't much competition. I was traveling recently, and found Zomato's app to be much superior.