Although there's a strong "email sucks" sentiment in the world, I believe the truth is that email is a complex system that has actually already evolved quite well. Gmail is quite an adept tool.
The inherent issue is volume - which isn't per-se the fault of the medium. Filtering and categorization has been the primary answer there - and those things (including this post) have helped evolve those issues.
The inherent issue is volume - which isn't per-se the fault of the medium. Filtering and categorization has been the primary answer there - and those things (including this post) have helped evolve those issues.