We do ask the shopper to confirm receipt of the item but we also do follow up with the traveler. In future we may have the traveler take a photo documenting delivery of the item so that a shopper who has received an item doesn't deny that that they have in fact received it.
That is a very valid question and one we are currently working on coming up with a good solution for. The fee for duties is something we'd include in the shopper's fee but there are many cases that we'd expect to have to take on that cost initially as we iterate and refine the process. There are many questions still to be answered but we are looking to work with local authorities in Ghana and Nigeria as well.
That is a very valid question and one we are currently working on coming up with a good solution for. The fee for duties is something we'd include in the shopper's fee but there are many cases that we'd expect to have to take on that cost initially as we iterate and refine the process. There are many questions still to be answered but we are looking to work with local authorities in Ghana and Nigeria as well.