It seems almost unbelievable how such a stern, concrete warning can be ignored. Of course, we look at this memo with perfect 20/20 hindsight, knowing that the O-ring issue caused a disaster.
I am genuinely curious why the warning was ignored. I am hesistant to believe it was through malice or sheer incompetence. Does upper managment get two overblown warnings per week by engineering, so that this critical warning was "drowned by the noise"? Or were there good (at the time!) reasons to focus on other issues first?
I am genuinely curious why the warning was ignored. I am hesistant to believe it was through malice or sheer incompetence. Does upper managment get two overblown warnings per week by engineering, so that this critical warning was "drowned by the noise"? Or were there good (at the time!) reasons to focus on other issues first?