The problem might be Amazon here in this specific case, but I'd hazard a guess that this is just a subset of the massive drop-off in service that Amazon is experiencing due to a major transition to using USPS instead of UPS.
Here in NYC Amazon delivery has gone from being amazing and magical to nearly worthless seemingly overnight with this change. UPS (and Fedex) didn't seem to have any trouble delivering even to challenging buildings without doormen, giving accurate tracking etc. Now every time I see USPS as the option I cringe knowing the package won't be delivered, there won't be a door tag left, and at some random arbitrary time the status will change to "attempted delivery" even if someone was sitting on the front porch waiting for it the entire time.
It's getting really bad, we'll see how long it takes Amazon to figure it out.
Here in NYC Amazon delivery has gone from being amazing and magical to nearly worthless seemingly overnight with this change. UPS (and Fedex) didn't seem to have any trouble delivering even to challenging buildings without doormen, giving accurate tracking etc. Now every time I see USPS as the option I cringe knowing the package won't be delivered, there won't be a door tag left, and at some random arbitrary time the status will change to "attempted delivery" even if someone was sitting on the front porch waiting for it the entire time.
It's getting really bad, we'll see how long it takes Amazon to figure it out.