Comment by dantiberian

I love Linode but they've done a poor job communicating with their customers. Compare the Linode Twitter feed, their mentions, and the lack of replies to how Slack handled it: https://medium.com/swlh/slackdown-a-lesson-in-brand-interact....

The Main Twitter account still hasn't announced the Atlanta DoS. https://twitter.com/linode?lang=en

I understand the severity of the issue is different to Slacks', but there should be a bunch of people on the Twitter account replying to people and saving customers. A lot of their customers are angry about lack of communication as much as they are about the downtime.