- encourage honest (harsh) feedback that the product owner can take action on.
also if the same feedback comes in twice from 2 diff people, thats a great indicator. public comments do not allow that (since most people wont duplicate a comment if they already see someone else saying it)
- prevent too much spam, moderation workload
- encourage honest (harsh) feedback that the product owner can take action on.
also if the same feedback comes in twice from 2 diff people, thats a great indicator. public comments do not allow that (since most people wont duplicate a comment if they already see someone else saying it)