Yelp as a company has no way of knowing what shady practices their sales people use to try and get an ad sale. I've experienced first hand being the point of communication for my parents' small business. As soon as I declined a $300/month offer, my parents' business (which had only 2 5 star reviews) suddenly received a 1 star review from some random person that didn't even fit the store's clientele. Where did this review come from?
I understand the benefit Yelp provides to some excellent establishments but it unjustly hurts so many along the way.
I understand the benefit Yelp provides to some excellent establishments but it unjustly hurts so many along the way.