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Comment by rtl49

What is there to say? This is an incredibly obnoxious theft of attention. Comcast has perfected the art of harassing its customers with unwelcome noise for what must be marginal profit. I know someone with a Comcast cable box whose channel menu forces the viewer to pass over a banner advertisement after every fourth channel. This combined with the horrible rubbery buttons on the remote means that to browse through twenty channel titles takes perhaps as many seconds. Add to this "actionable" banner advertisements displayed over the content and seemingly endless commercial "breaks" and I find it essentially unusable. On top of it all, I understand that people pay over a thousand dollars a year for this service. Comcast's flagrant disregard for customer satisfaction, or even their basic human dignity, is a striking testament to the failure of regulators to ensure adequate competition in this space.
parent rtl49 11 years ago

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