His complaint about returns is curious, not sure if it's country specific. I returned something to Amazon a couple of weeks ago in the UK due to some missing parts. I printed out the label, put it in the box and the next day a delivery guy showed up, slapped his own label on the outside and took it away. I had the refund applied 2 days later.
I've never returned anything to Amazon before so was surprised at how well it worked.
I've never returned anything to Amazon before so was surprised at how well it worked.