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Ask HN: How to manage number of phone calls without seeming rude?

I've managed to get my email workload generally under control with a fair few techniques - mainly putting aside chunks of time to deal with it.

However, increasingly, I'm drowning in phone calls that are not productive and could have been dealt with in a one line email.

Unfortunately, many of these people are older (who seem not to worry about phoning people a lot) and are my more important clients & customers. I've tried muting my cell, but they'll just call our switchboard instead and ask to speak urgently to me.

In an ideal world I just want to change my voicemail to "Don't call me, email/sms/skype me" but I think it gives off the wrong impression.

6 points martinald 11 years ago 9 comments

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