Clemens is in the comment thread. It seems like the system he wrote read out of the 911 call database and displayed all the active calls. Then highlighted calls based on keywords so the head dispatcher could more easily see high priority calls ( crimes in progress ? ).
This seems very safe. The captain in question is just protecting his turf. Even if he saw the benefit he would never admit it because it wasn't his idea.
This seems very safe. The captain in question is just protecting his turf. Even if he saw the benefit he would never admit it because it wasn't his idea.