This is interesting, because you're ignoring the fact that the author worked in this exact business for some time and claims that it did once work and doesn't anymore.
Either he was deluded at the time and overcame his delusion without ever realizing he was deluded (which is possible) or there's more to it than you make it seem. Because I think someone who says "this used to work and now it doesn't" may have something profound to say that the person saying "this has never worked" needs to hear.
Perhaps you're right and software outsourcing has never worked, in the sense that from a total cost standpoint it has never been better to contract development of a software project to a third party than to create it in house. I don't agree with this, but we'll accept it for the point of argument. You're still ignoring his point that the change in economics has caused a cultural change in the attitudes of those who lead outsourcing entities.
The article claims that previously, the economics allowed them the luxury of trying to deliver a result to their customers. Now, they are not able to do so because the economics require them to milk their customers for every cent in order to break even.
This may not directly affect you if you have always believed that outsourcing doesn't work and you disagree with his opening statements attempting to rebut that mindset. But it's still an interesting view from the inside.
Either he was deluded at the time and overcame his delusion without ever realizing he was deluded (which is possible) or there's more to it than you make it seem. Because I think someone who says "this used to work and now it doesn't" may have something profound to say that the person saying "this has never worked" needs to hear.
Perhaps you're right and software outsourcing has never worked, in the sense that from a total cost standpoint it has never been better to contract development of a software project to a third party than to create it in house. I don't agree with this, but we'll accept it for the point of argument. You're still ignoring his point that the change in economics has caused a cultural change in the attitudes of those who lead outsourcing entities.
The article claims that previously, the economics allowed them the luxury of trying to deliver a result to their customers. Now, they are not able to do so because the economics require them to milk their customers for every cent in order to break even.
This may not directly affect you if you have always believed that outsourcing doesn't work and you disagree with his opening statements attempting to rebut that mindset. But it's still an interesting view from the inside.