Comment by pkorzeniewski

I wouldn't take the owner satisfaction ratings too seriously, people who buy Tesla cars are mostly rich enthusiasts of new technologies and will quietly deal with a lot of issues before starting to criticize the car. If someone doesn't care about the electric engine, there's really no reason to buy a Tesla - for the same price you can get a much more luxurious german car with proven technology. It's similar to people buying exotic sports cars - they know the reliability is worse than in "normal" cars and they're much more expensive to maintain, but that's not the reason why they bought the car, so they won't complain about it.