My wife has used Fixed in SF a couple times, so my data is purely anecdotal. By in my view Fixed deserves to be banned. In the two cases we used Fixed (both of which were valid tickets btw) they sent the exact same form letter disputing the ticket, even though the two tickets had nothing in common. From what I could tell the business model seemed to be 1) send entirely generic form letter at very little cost to dispute every single ticket, regardless of merit 2) assume that you can overwhelm the system and they'll just give up on some percentage of the tickets 3) profit. It didn't seem like anyone at Fixed was reviewing tickets or coming up with legit justifications for disputing the tickets. If you parked for 3 days in a handicapped space that blocked a hospital emergency room they would send in the same form letter to dispute the ticket. If Fixed was successful then by definition every ticket issued would result in a dispute. That's simply untenable for a city to deal with.
To me it felt entirely like a "this is why we can't have nice things" scenario. Give legit people a way to dispute tickets and up springs a startup that takes advantage of the limitations of the system and fucks it up for everyone.
To me it felt entirely like a "this is why we can't have nice things" scenario. Give legit people a way to dispute tickets and up springs a startup that takes advantage of the limitations of the system and fucks it up for everyone.