Is it standard nowadays to charge customers for support? Checking out the pricing (and correct me if I'm wrong), does it really cost $5000/month to have 24/7 support? That seems crazy to me.
Now granted I pay about $300/month for the VM I have with my hosting provider, but I can pick up a phone at any hour and talk to a tech when things go south.
I really don't care how good a service is, I want to talk with a breathing human being when my business is down.
Now granted I pay about $300/month for the VM I have with my hosting provider, but I can pick up a phone at any hour and talk to a tech when things go south.
I really don't care how good a service is, I want to talk with a breathing human being when my business is down.