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Comment by mkozlows

Back when I worked at Best Buy in high school, I heard this basic story -- "A single unit of a particular product went bad, and therefore this product/brand is untrustworthy and bad, and I will never buy it again." -- from probably half the people who walked in.

Sony/Toshiba/Panasonic/Dell/HP/Compaq/Apple/Canon/NEC... seriously, every brand of anything, there was someone who was prepared to swear up and down that it was all junk, because one thing broke on them one time.

There's something interesting about that, to be sure, but I don't think it has much of anything to do with Nest.

parent mkozlows 11 years ago

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