"Influence: The Psychology of Persuasion" by Robert Cialdini
Pretty much a must-read for anyone interested in sales, marketing, or "persuasion". However, even if you're not in that line of work it will blow you away. Lots of good examples and not a lot of fluff (despite what you might think just based on the title).
Pretty much a must-read for anyone interested in sales, marketing, or "persuasion". However, even if you're not in that line of work it will blow you away. Lots of good examples and not a lot of fluff (despite what you might think just based on the title).